Department Contact Information

Last modified 09/23/2009

OFFICE HOURS

The department's hours are 7 a.m. to 6 p.m., Monday through Thursday. We are closed Fridays and State Holidays.

Mailing & Delivery Address:

Utah Insurance Department
State Office Building Room 3110
Salt Lake City UT 84114-6901

Get a Map

Directions to our Office & Where to Park

The Utah Insurance Department is located on the third floor of the State Office Building, behind the State Capitol Building (northern most building), in Salt Lake City. To get to our office:

  1. Drive to 300 North State Street. The Capitol will be directly in front of you.
  2. Turn right, then left so that you drive along the east side of the Capitol block.
  3. Turn left into the driveway with the Public Parking sign. Parking is free.
  4. Enter the main double doors of the granite building that faces the parking lot. (The Senate Building)
  5. Go straight through the lunchroom to the front doors and onto the plaza between the four buildings.
  6. The building to your right, or to the north, is the State Office Building - your destination.
  7. Go through the entrance. Security will check your ID and issue a Visitor's sticker.
  8. Elevators just behind the security desk will take you to our main office on the third floor 3110, or the Producer Licensing Division on the fifth Floor, 5114.

Directory

Main (801)538-3800
In-State Toll Free (800)439-3805
Consumer Service (801)538-3800
General FAX (801)538-3829
Producer Licensing (801)538-3855
Producer Licensing FAX (801)538-3830
TDD (Hearing disabled) (801)538-3826

Divisions / Sections

Office of the Commissioner

Develops, establishes and implements the policy and overall operation of the department.
Telephone (801)538-3800, Toll Free within Utah at (800)439-3805, or administration.uid@utah.gov

Name Position Phone Email
Neal Gooch Commissioner (801)538-3870 ngooch@utah.gov
Mark Kleinfield Administrative Law Judge (801)537-9246 mkleinfield@utah.gov
Tomasz Serbinowski Actuary (801)537-9289 tserbinowski@utah.gov
Jilene Whitby Information Spec. (801)538-3803 jwhitby@utah.gov
Michelle White Executive Assistant (801)538-3804 mmwhite@utah.gov

 

Administration Division

Responsible for budgeting, accounting and human resources.

Telephone 8(01)538-3800, Toll Free within Utah at (800)439-3805, or administration.uid@utah.gov

Name Position Phone Email
Doyle Christensen Director (801)538-3806 dchristensen@utah.gov
Virginia Dawes Receptionist (801)538-3800 vdawes@utah.gov
Karon Hardman Accounting Tech. (801)538-3741 khardman@utah.gov
Karren Heinecke Office Tech. (801)537-9113 kheinecke@utah.gov
Heidi Petermann Accounting Tech. (801)538-3236 hpetermann@utah.gov
Linda Trujillo Human Resource Tech. (801)538-9659 ltrujillo@utah.gov
Jane Webb Accounting Tech. (801)538-3810 jwebb@utah.gov
Diane Perucca Office Clerk III (801)537-9145 dperucca@utah.gov

 

Assistant Attorney General

Conducts administrative proceedings and acts as counsel for the department, Bail Bond Advisory Board and Title and Escrow Commission.

Name Position Phone Email
Perri Babalis Assistant AG (801)366-0364 pbabalis@utah.gov
M. Gale Lemmon Assistant AG Department Prosecutor (801)538-3872 glemmon@utah.gov
Bryce Pettey Assistant AG (801)366-0375 bpettey@utah.gov


Bail Bond Surety Oversight Board

Makes written recommendations to the commissioner for rules governing bail bond (BB) surety insurance business; screens BB surety company license applications; recommends action regarding the granting, renewing, suspending, revoking, and reinstating of BB company licenses; and provides recommendation regarding investigations.

Name Position Phone Email
Tara Buehner Examiner (801)538-3290 tbuehner@utah.gov
Tracy Klausmeier P&C Rate & Form Senior Analyst (801)538-3869 tklausmeier@utah.gov
Jilene Whitby Secretary & Information Spec. (801)538-3803 jwhitby@utah.gov
Suzette Green-Wright Director of Market Conduct (801)538-9674 sgreenwright@utah.gov

 

Captive Insurers Division

The focus of the Captive Insurance Division is to implement the Utah Captive Insurance Companies Act and promote Utah as domicile for captive insurance companies. Website: http://captive.utah.gov/

Name Position Phone Email
Ross Elliott Director (801)537-9047 rcelliott@utah.gov
Terisa Anderson Auditor II (801)538-3800 taanderson@utah.gov
Laura Shepherd Captive Examiner (801) 538-9546 lshepherd@utah.gov
Eric Showgren Manager (801)537-9174 eshowgren@utah.gov

 

Examination / Solvency Division

Responsible for licensing of companies, analysis of financial information to detect possible troubled companies, and verification of financial information submitted.

Telephone (801)538-3671, Toll Free within Utah at (800)439-3805, or examination.uid@utah.gov

Name Position Phone Email
Jacob W. Garn Chief Examiner (801)538-3811 jwgarn@utah.gov
Admin. & Licensing      
Eric Showgren Manager (801)537-9174 eshowgren@utah.gov
Beth Crim Insurance Technician (801)538-3812 bcrim@utah.gov
Faanu Laufiso Financial Analyst (801)538-3818 flaufiso@utah.gov
Analysis      
Daniel Applegarth Asst. Chief Anaylst (801)538-9509 dapplegarth@utah.gov
David Gaines Financial Analyst (801)538-3832 dgaines@utah.gov
Allen Hart Financial Analyst (801)538-3737 ahart@utah.gov
Grace Reinhart Financial Analyst (801)538-3570 greinhart@utah.gov
Shane Sadler Financial Analyst (801) 538-3038 ssadler@utah.gov
Weimei Ye Financial Analyst (801)538-9509 wye@utah.gov
Examination      
Colette Hogan Sawyer Asst. Chief Examiner (801)538-3866 chogan@utah.gov
Donald Catmull Senior Financial Examiner (801)538-3829 dcatmull@utah.gov
Moli Abejar Financial Examiner (801)537-9110 habejar@utah.gov
Clarissa Crisp Financial Examiner (801)538-3152 ccrisp@utah.gov
David Flores Financial Examiner (801)537-9110 dlflores@utah.gov
Aaron Phillips Financial Examiner (801)537-9205 acphillips@utah.gov
Malis Rasmussen Financial Examiner (801)537-9238 marasmussen@utah.gov
Teresa Trusty Financial Examiner (801)537-9110 ttrusty@utah.gov

 

Fraud Division

Conducts insurance fraud investigations and prosecutes violators.
Telephone (801)531-5380, Toll Free: (877)372-8315, FAX: (801)535-2878 or http://ifd.utah.gov

Name Position Phone Email
Armand Glick Director (801)531-5388 aglick@utah.gov
Dave Stauffer Deputy Director (801)531-5383 dstauffer@utah.gov
Shane Tiernan Deputy Director (801)531-5398 stiernan@utah.gov
Daryl Bell Asst. Atty. General (801)531-5395 dbell@utah.gov
Ken Benson Fraud Investigator (801)531-5381 kbenson@utah.gov
Josh Caless Fraud Investigator (801)531-5385 jcaless@utah.gov
Dwight Christensen Fraud Investigator (801)526-4559 dgchristensen@utah.gov
Ryan Cleverly Fraud Investigator (801)531-5387 rcleverly@utah.gov
Shelley Coudreaut Asst. Atty. General (801)531-5394 scoudreaut@utah.gov
Reed Kartchner Fraud Investigator (801)531-5382 rkartchner@utah.gov
Doug LeDoux Fraud Investigator (801)531-5390 dledoux@utah.gov
Robbie Levine Para Legal (801)531-5392 rlevine@utah.gov
Ned Shimizu Fraud Investigator (801)531-5381 nshimizu@utah.gov
LuAnne Winters Information Specialist (801)531-5389 lwinters@utah.gov

 

Health Insurance Division & Office of Consumer Health Assistance (OCHA)

Provide Utah health insurance consumers and licensees with regulatory services relative to product pricing, review and filing; consumer inquiries, complaints, and recoveries; and interpretation/administration of Utah law.

Telephone (801)538-3077, In-State Toll Free (800)439-3805, or health.uid@utah.gov

Name Position Phone Email
Tanji Northrup Director (801)538-1801 tnorthrup@utah.gov
Cheryl Alexander Consumer Service Analyst (801)538-3826 calexander@utah.gov
Ramona Goodwin Form Analyst (801)538-3404 rgoodwin@utah.gov
Jeffrey Hawley Research Analyst (801)538-9684 jhawley@utah.gov
Lorry Herrera Rate & Form Analyst (801)538-3234 lherrera@utah.gov
Brent Oscarson Rate Analyst (801)538-3195 boscarson@utah.gov
Troy Stover Consumer Service Analyst (801)537-9073 tstover@utah.gov
Jordan Tolman Rate & Form Analyst (801)538-3861 jmtolman@utah.gov

 

Information Technology Services Division

Responsible for department's information systems and programs.

Name Position Phone Email
Carl Meek Director (801)538-3858 cmeek@utah.gov
Fahim Gilani Program Analyst IV (801)538-3469 fgilani@utah.gov
Garry Gregson LAN Administrator (801)538-3807 ggregson@utah.gov
Scott Vanderlinden Technical Support (801)538-3808 svanderlinden@utah.gov

 

Life, Property & Casualty Insurance Division

Provides information and regulation on life, home, auto, business and miscellaneous policies; takes consumer inquiries and complaints; performs investigations and rate and form review.

Name Position Phone Email
Brad Tibbitts Director (801)538-3822 btibbitts@utah.gov

Property & Casualty Insurance Section

Provides information and regulation on home, auto, business and miscellaneous policies; takes consumer inquiries and complaints; performs investigations and rate and form review.

P&C: (801)538-3035, Toll Free within Utah at (800)439-3805, or prop-cas.uid@utah.gov

Name Position Phone Email
Sandy Glaze P&C Consumer Service Analyst (801)538-3823 sglaze@utah.gov
Stephanie Grill P&C Consumer Service Rep. (801)537-9177 sgrill@utah.gov
Tracy Klausmeier P&C Rate & Form Senior Analyst (801)538-3869 tklausmeier@utah.gov
Meldee Love P&C Consumer Service Analyst (801)537-9146 mrlove@utah.gov

Life Insurance Section

Provides information and regulation on life and annuity policies; takes consumer inquiries and complaints; performs investigations and rate and form review.

Life: (801)538-3066, Toll Free within Utah at (800)439-3805, or life.uid@utah.gov

Name Position Phone Email
Sandra Christensen Life Rate & Form Analyst (801)538-3863 schristensen@utah.gov
Betsy Jerome Life Consumer Service Senior Analyst (801)537-9272 bjerome@utah.gov
Anne Stewart Rate & Form Tech. & Life Service Rep. (801)538-3408 aestewart@utah.gov

 

Market Conduct Division

Conducts investigations and fiduciary audits of the insurance industry to verify compliance with insurance laws and regulations; violators referred to enforcement staff for violations of UID codes and rules.

MC: (801)538-3800, Toll Free within Utah at (800)439-3805

Name Position Phone Email
Suzette Green-Wright Director (801)538-9674 sgreenwright@utah.gov
Nancy Askerlund Examiner (801)537-9293 naskerlund@utah.gov
Tara Buehner Examiner (801)538-3290 tbuehner@utah.gov
Sheila Curtis Examiner (801)537-9003 smcurtis@utah.gov
Tammy Greening Examiner (801)538-3786 tgreening@utah.gov
Richard Grieser Examiner (801)537-9057 rgrieser@utah.gov
Sandra Halladay Examiner (801)537-9162 shalladay@Utah.gov
Linda Hardy Office Technician (801) 538-3860 lhardy@utah.gov
Robert Herrera Examiner (801)538-3701 rjherrera@utah.gov
Connie Nowland Examiner (801)538-3040 cnowland@utah.gov
William Stimpson Examiner (801)538-3078 wstimpson@utah.gov

 

Producer Licensing Services Division

Offices are on the fifth floor of the State Office Building, Room 5114. Responsible for licensing agents, brokers, adjusters and consultants for individual and organization (agency) licenses; including new and renewal licenses. Telephone (801)538-3855, Toll Free within Utah at (800)439-3805, FAX: (801)538-3830 or licensing.uid@utah.gov

Name Position Phone Email
Randy Overstreet Director (801)538-3645 roverstreet@utah.gov
Jenifer Christian Non-Resident Lic. Spec & Resident Agency Lic. Spec. (801)537-9273 jchristian@utah.gov
Michael Covington C.E. Specialist (801)538-3809 mcovington@utah.gov
Joyce Maher Renewal/Reinstatement Lic. Specialist (801)538-3857 jmaher@utah.gov
Adam Martin Background Lic. Spec. (801)538-3414 gmartin@utah.gov
Kris Redmond Resident Individual Lic. Spec (801)538-3184 kredmond@utah.gov

 

Professional Employer Organization (PEO)

Shall make available a list of PEOs; shall make rules regarding forms, and rules regarding the review and submission of financial statements.

Name Position Phone Email
Brad Tibbitts Director (801)538-3822 btibbitts@utah.gov
Eric Showgren Manager (801)537-9174 eshowgren@utah.gov

 

Title and Escrow Commission

Administer and enforce the provisions of the insurance code related to title insurance and escrow conducted by title licensees; write rules; concur with issuance and renewal of licenses, and imposed fees; determine assessment on title insurers; advise on administration and enforcement of the law; impose penalties; approve CE courses; etc

Name Position Phone Email
Suzette Green-Wright Director of Market Conduct (801)538-9674 sgreenwright@utah.gov
Brad Tibbitts Director of Life & P&C (801)538-3822 btibbitts@utah.gov
Sheila Curtis Examiner (801)537-9003 smcurtis@utah.gov
Tammy Greening Examiner (801)538-3786 tgreening@utah.gov
Sandra Halladay Examiner (801)537-9162 shalladay@Utah.gov
Mark Kleinfield Administrative Law Judge (801)537-9246 mkleinfield@utah.gov
Jilene Whitby Secretary & Information Spec. (801)538-3803 jwhitby@utah.gov